Write to m.emirofficial@gmail.com. There is no ticket system and no bot — you will get a reply from the person who wrote the app.
If it is a bug, it helps to include your iPhone model, your iOS version, and what you were doing when it happened. If it is about a payment, include the order ID from Apple’s receipt email.
Email supportBecause it cannot measure anything without it. Whittle uses Apple’s Screen Time system to read how long you spend in the apps you picked. Tap Continue, then Allow. The request is for your own device — Whittle never monitors anyone else, and it never sees what you were doing, only for how long.
Open Settings on your iPhone, scroll to Whittle, and turn on Screen Time. If it does not appear there, delete the app and reinstall it — the permission will be asked for again on first launch.
Because the target has to come from your own life rather than a number we guessed. For the first seven days Whittle changes nothing at all — it counts. On day eight it shows you your daily average, and the program starts from there.
Yes, in Settings inside the app, at any time. Changing the list mid-program keeps your existing targets; it does not restart the measuring week.
Whittle reads the same source Apple does, but the system aggregates usage on its own schedule, so short gaps are normal — especially in the last hour of the day. Over a full day the two settle to the same figure. If they are far apart for several days, write to us.
Three things to check, in order: Screen Time access is on for Whittle in iOS Settings; at least one app is selected in Whittle’s own Settings; and the device is the one you actually use. Whittle measures the phone it is installed on and does not sync between devices.
No. The day appears on the curve and that is all that happens. Next week’s target follows the schedule, not your slips — nothing is added back as a penalty.
Settings, then the pause. It can be 5, 8 or 12 seconds. Some people find twelve is the number that actually makes them put the phone down.
Settings lets you choose 4%, 6%, 8% or 10%, and run the program over 8, 12 or 16 weeks. A slower decrease works just as well; it only takes longer.
Turn it off in Whittle’s Settings, or in iOS Settings under Notifications. It is one message on Sunday morning and nothing else — there is no second one to find.
Open Whittle, and on the paywall tap Restore purchase. Your subscription is attached to your Apple Account, so it comes back on a new phone or after a reinstall, as long as you are signed in with the same Apple Account you bought it with.
Settings on your iPhone › your name › Subscriptions › Whittle › Cancel Subscription. Deleting the app does not cancel it. Cancelling stops the next charge and leaves the current period running to its end.
Refunds go through Apple, at reportaproblem.apple.com. We cannot issue them ourselves — Apple takes the payment. Write to us anyway if something went wrong; we will help you make the case.
Tap Restore purchase first. If it does not clear, check that the Apple Account signed in on the device is the one that made the purchase. If it still does not clear, email us with the order ID from Apple’s receipt and we will sort it out.
Nowhere. They are computed and stored on your iPhone. There is no account, no sync and no server holding them. Deleting the app deletes them. The full detail is in the Privacy Policy.
No. iOS hands the app an opaque token rather than a name, and only the system can turn it back into an app. Even the on-screen names you see are drawn by iOS, not read by us.
Delete the app. That removes everything Whittle stored. The only record that survives is the anonymous subscription entry held by our payment provider; email us if you want that removed too, and include your order ID so we can find it.
Write to m.emirofficial@gmail.com and describe what you expected and what happened instead. Screenshots help more than they seem to.